Contact Information

Last updated October 28, 2026

Evergrid Nest is operated by EVERGRID HOME TECH LLC, a Kentucky limited liability company and the legal seller for purchases from evergridnest.com.

Email support@evergridnest.com for product questions, orders, delivery, cancellations, returns, exchanges, refunds, complaints, or privacy requests. Customer service is currently provided by email.

Service hours are Monday through Friday, 9:00 AM to 6:00 PM Central Time, excluding United States federal holidays. Central Time means CST or CDT according to the season. Messages received outside these hours are handled on the next business day.

Business address and shipping origin: EVERGRID HOME TECH LLC, 605 S Dixie Hwy, Cave City, KY 42127, United States.

Return address: EVERGRID HOME TECH LLC, Evergrid Nest Returns, 605 S Dixie Hwy, Cave City, KY 42127, United States. Email us first for a prepaid label and return instructions. This address is not advertised as a walk in store or customer pickup point.

Include your order number and checkout email when available. If the number is missing, provide other details that help locate the order. Never send passwords, full payment card details, or unnecessary identity documents. Prior contact is encouraged to resolve a complaint and does not restrict legal rights.